This page has policies that we enforce for our unit.
Payment in full, plus a $200 security deposit, is due prior to our sending keys and related documents. Your security deposit will be returned within one week of the unit being cleaned and we have determined that there is no damage beyond normal "wear and tear", and we have received the keys back.
All rentals of less than a month require payment of Vermont Rooms Tax. This is 9% of the rental fee. Rentals of at least a month are exempt from the rooms tax.
Payment is by check or credit card. Credit card payments are done through PayPal. If you are not a member of this free on-line service, click here to join. Note that we do pass along credit card processing fees (approximately 5%), so if there is time to send us a check, that is generally best.
As noted above, we take a 50% deposit at time of booking and the balance is due before we will give you keys. Generally, people mail the final check about two weeks before the rental. We will then either send the keys via overnight mail, or meet you at a mutually agreeable location, whichever is appropriate and easiest for you. We generally provide two sets of keys, if you need more, let us know.
We also provide a packet of information that includes directions to Quechee and the condo, general information about the unit, suggestions on where to go to each or buy various things, emergency phone numbers, pamphlets from numerous places to go, etc.
After you return, please send the keys and information package back to us; standard mail (non-express delivery) is fine. Once we have the package, and our cleaning people tell us there was no damage, your security deposit will be returned.
Check Out: 10AM
Note that there is no actual check-in/out procedure. You simply need to arrive no earlier than 3PM and must leave by 10AM.
If you stay past the check-out time our cleaning crew may need to reschedule their visit. If so, there will be a charge for doing so.
Generally, if we do not have a guest leaving on the same day you are arriving, you are welcome to use the unit all day. Similarly, if there is no one arriving the day you leave, you may stay through late afternoon. Please check with us prior to your arriving early/leaving late to see if we can accomodate you.